FAQ

I AM a BRAND is more than clothing. It’s a movement built on identity, purpose, and self-belief. Every piece is designed to remind you who you are before the world tries to define you.

“I AM” is a declaration. It’s a statement of ownership over your mindset, your future, and your worth. What follows “I AM” is personal—and powerful.

I AM a BRAND is rooted in purpose and empowerment. While faith inspires our foundation, the message is universal and meant to resonate with anyone committed to growth, confidence, and intention.

This brand is for dreamers, builders, leaders, creatives, and anyone choosing to live intentionally—regardless of background or belief.

No. We currently ship within the United States. International shipping options may be added in the future.

Processing times vary by product and demand. Estimated shipping timelines will be provided at checkout. Upon shipping, delivery times vary based on the shipping method selected at checkout and your location within the United States. Tracking information will be sent as soon as your order is on its way.

Yes. Once your order ships, you’ll receive a tracking number via email.

We have a 30-day return window, meaning you have 30 days from the date you receive your item to request an exchange or store credit.

To qualify for an exchange or store credit: Items must be unworn, unused, and in original condition, all original tags must be attached, Item must be returned in its original packaging, You must provide proof of purchase (receipt or order confirmation). NOTE: Returns that do not meet these conditions will be automatically denied and returned to the sender.



 

I AM - has a NO REFUNDS POLICY. ALL SALES ARE FINAL. We DO NOT issue refunds to the original payment method under any circumstances. Instead, approved returns will be issued as: Store
Credit, Even Exchange (same item in a different size, if available).

Store credits: Never expire, are issued once the return is received and inspected, and must be used only at iamabrandempowered.com

To initiate a return request, contact us at:📧 returns@iamabrandempowered.com

Once your request is reviewed and approved, you will receive: Return authorization approval, Exact return instructions, and Authorized return address. NOTE: ⚠️ Unauthorized returns sent without approval will NOT be accepted.


 

Please inspect your order immediately upon delivery. If your item arrives: Defective, Damaged, Incorrect (wrong item sent). You must contact us within 48 hours of delivery at:📧returns@iamabrandempowered.com

Your email must include: Clear photos of the damage or defect, Your order number, A brief description of the issue

⚠️ Failure to report any damage, defect, or order error within 48 hours of delivery will VOID replacement and
store credit eligibility.

Once your claim is approved: You are required to return the item within 30 days of delivery, The item must meet all return condition requirements, Upon inspection, a store credit will be issued (no cash refunds).

We do NOT accept returns for: Sale or clearance items, Gift cards, nor any item showing signs of wear or use.

These items are FINAL SALE. No exceptions.

The fastest way to secure your replacement:

1. Submit your return request via email at 📧 returns@iamabrandempowered.com
2. Once approved, send the item back
3. Upon inspection, your store credit or exchange will be issued immediately
4. Place your new order using your store credit

Any package sent without Prior written approval or valid return authorization will be:

❌ Refused

❌Returned to sender

❌Marked ineligible for store credit

We accept the following secure payment methods:

• Visa, Mastercard, American Express, Discover, Apple Pay, Google Pay, Shop Pay, and PayPal
  

All payments are processed securely through our encrypted checkout system to ensure your information is protected.

Your card will be charged at the time your order is placed and successfully processed at checkout.

All sales are final. However, in the rare event that we are unable to fulfill your order, a refund will be issued to the original form of payment.

At this time, only one payment method may be used per order. We do not support split payments between multiple cards or payment types.

At this stage, we are offering t-shirts. In 2026, we will be expanding our inventory to include hats, jackets, and additional accessories as the brand continues to grow.

Our products are designed with intention—from fit and fabric to message and meaning. Each piece is created to feel good, wear well, and speak boldly without saying a word.

We work with trusted manufacturing partners to ensure quality, comfort, and consistency. Details may vary by product.

Yes. The brand is part of a larger movement that includes storytelling, speaking, and community-driven content.

Stay connected by following us on social media @IAmABrandEmpowered, joining our email list, and receiving first access to exclusive drops, announcements, and brand moments.

Yes. Select drops and designs may be limited edition to preserve meaning and originality.

Absolutely. This is just the beginning. New affirmations, collaborations, styles, and product lines will roll out over time.

Collaboration opportunities may open in the future. A dedicated contact page maybe added as the brand expands.