Shipping & Returns
I AM A BRAND: EMPOWERED
At I AM A BRAND: EMPOWERED, every order is handled with intention, care, and precision. We believe the experience matters just as much as the product.
Shipping Policy
- Please allow 1–5 business days for order processing.
- If processing extends beyond 5 business days, you will receive a proactive update.
- Delivery times vary based on the shipping method selected and location within the United States.
- Tracking information will be sent once your order ships.
- Pre-order items may require additional processing time as stated on the product listing.
- We ship exclusively within the United States. International shipping is not available.
- Customers are responsible for providing accurate shipping information at checkout.
- I AM A BRAND: EMPOWERED is not responsible for delays or delivery issues caused by incorrect or incomplete addresses.
For shipping questions:
📧 info@iamabrandempowered.com
Returns & Exchanges Policy
- A 30-day return window applies from the date you receive your item.
- Returns are eligible for exchange or store credit only.
- Items must be unworn, unused, in original condition, with tags attached and original packaging.
- Proof of purchase is required.
- ALL SALES ARE FINAL. No refunds to the original payment method.
- Store credits never expire and are issued after inspection.
- Returns require prior approval. Unauthorized returns will not be accepted.
- Sale items, gift cards, and worn items are FINAL SALE.
- Damaged, defective, or incorrect items must be reported within 48 hours of delivery with photos and order details.
To initiate a return:
📧 returns@iamabrandempowered.com
Policy Enforcement
This policy is strictly enforced to protect our customers, prevent fraud, and maintain brand standards and product integrity.
By completing a purchase, you agree to all terms listed above.
